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Turning Customer Service Into More Sales
March 17, 2023

Turning Customer Service Into More Sales

This week on the show we are joined by Chris Jurgens, founder of the Shopify store, Vyral.

Chris shares his story and insights into starting Vyral, how great customer service has helped grow the business and created unique selling points, how you can harness great customer service for marketing, and much, much more!

Vyral - https://www.vyralteq.com/

If you want to give Tidio a go, all Winning With Shopify listeners can give Tidio a try for FREE or get a 20% discount on all the premium features here - www.tidio.com/wws

Website: https://winningwithshopify.com/

Instagram: https://www.instagram.com/winning_with_shopify/

TikTok: https://www.tiktok.com/@winningwithshopify

YouTube: https://www.youtube.com/@winningwithshopify

Spec: https://spec.digital/

0:00 Intro

2:04 About Chris

5:37 Getting Vyral started

9:46 How leveraging customer service has helped grow Vyral

18:58 Creating a unique selling point through adding value

19:45 How to create a personal customer experience

26:47 Harnessing great customer service for marketing

31:00 The future for Vyral

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Please watch: "Boost Your Shopify Sales: 5 Easy Steps To Double Your Revenue"

https://www.youtube.com/watch?v=Aa73gpoD5JE

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